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Showing posts with the label Taos Footwear

Where Has Customer Service Gone? Taos Footwear is Horrible

AVOID TAOS FOOTWEAR unless you want to be treated like shit. Usually I like to take the high road and let things go, but after thinking about this for the last 24 hours, I'm afraid to say that I can't not tell what happened when I returned a pair of shoes that didn't fit me to Taos footwear. First of all, I love their shoes. I ordered four pairs at $100 or more in less than a month, but they don't care about that, they just needed to be right and right meant downright abusive and awful to a paying customer. Beginning of June, I order a pair of Taos shoes and love them. End of June, I order a second pair, the Hey Jute because they were on sale for only $100 instead of $130. The canvas is super tight so I call them up and speak to a woman, Lisa I believe is her name, she was amazing BTW, she is the only one who is decent at this company-or at least who I have talked to.  She said if they were hurting my feet to return them, but they didn't pay for shippi...